FREQUENTLY ASKED QUESTIONS
1.) How long does it take to receive a order?
After your payment has been accepted, your purchase will be delivered INSTANTLY!
2.) How do I purchase a beat?
Select the check boxes beside the desired items. Review your order, accept the terms and conditions, and you will be directed to paypal. After your payment has been completed, you will receive an email containing download links to the beats you’ve purchased .
3.) If I purchase a license, will the tags be removed from the beat?
Yes, all tags will be removed from the instrumental.
4.) What is the difference between a lease, premium and exclusive rights?
A lease grants you limited rights to a beat and allows you to use it on
up to 2500 copies (premium leasing rights: 5000 copies). The purchase of exclusive rights grants you unlimited
rights on any medium. A lease can be sold to more than one person at the
same time until exclusive rights have been sold to the beat.
3.) Can I still use the instrumental if I have leased it but someone
buys exclusive rights after this?
Yes! As long as you stay within the leasing terms you are
allowed to use it.
4.) I have bought exclusive rights to a beat. May the beat be
leased again or has it been leased before?
Once a beat is sold exclusive, the beat may not be leased anymore.
On the other hand it might be possible that a beat has been
leased to several persons before it´s sold exclusive.
5.) Can I resell the beat after purchasing exclusive rights?
No! You are not allowed to resell the beat or transfer your rights of
ownership to another person.
6.) What am I allowed to do with free downloads?
All beats that are up on our page as free downloads are only free for
non commercial use on demo tracks. The purpose is to
offer people a prelistening.
7.) I have bought a beat but haven´t received it yet?
First, make sure your payment is not still pending. If you sent an e-check or your payment has not been accepted, your purchase will be sent after the transaction is complete. Sometimes your purchase email may occasionally end up in your spam/junk folder, so please check your spam folder before contacting us.
8.) How can I get a custom beat?
Just send us an email via the contact page. Custom production is only for exclusive rights.
9.) What is your return policy?
Since we are offering digital products, there is no returns on purchases.
10.) I still have questions.
Please read our Terms & Conditions or contact:
info@phatcrispy.com
